Maintains a professional image with all casino team members, including communicating in a professional, respectful, polite, and hospitable manner.

Provides timely responses and resolutions to guest inquiries and disputes and issues while striving for guest satisfaction.

Develops relationships and interacts with guests to ensure favorable experience and genuine guest service.

Assists in communicating information to team members on upcoming promotions and events.

Assists with stage set-up and break-down, hangs banners, and other staging elements.

Assists in executing promotions, events, and giveaways on the casino floor.

Accident, Critical Illness, and Disability Insurance.

Medical and Dependent Flexible Spending Accounts.

Viejas recognizes that its team members and their diversity are vital to our success and invite you to join our team. The Viejas Outlet Center features not only shopping but also a Bowling Alley, Arcade, and Southern California's largest outdoor roller rink. Viejas Casino and Resort also features a variety of restaurants including the AAA Four Diamond Grove Steakhouse, Baron Long Bar & Grill, Ginger Noodle Bar, the Café, and the Daily Roast. Our multiple hotel towers have more than 230 luxury rooms and 190 VIP suites. The resort features world class gaming with 2,500 slot machines, exciting table games, bingo and off-track betting. Viejas Casino and Resort is a proud recipient of the AAA Four Diamond award. The Events and Promotions Associate is responsible for assisting with the execution and operations of events and promotions at the casino such as assisting in all aspects of staging the promotion, participating in events or giveaways Īnd educating team members on upcoming promotions and events.

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Viejas casino human resources